Introduction and Acceptance

Welcome to Cheater Finder! These Terms of Service ("Terms", "Agreement") govern your use of our AI-driven relationship discovery platform, including our website, mobile applications, and all related services (collectively, the "Service" or "Platform").

By accessing, browsing, or using our Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these terms, you must not access or use our Service.

These Terms constitute a legally binding agreement between you ("User", "you", "your") and Cheater Finder Pty Ltd ("Company", "we", "us", "our"). Please read them carefully and keep a copy for your records.

We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

Service Description and Scope

Cheater Finder provides an innovative AI-driven, gamified platform designed to help couples explore and strengthen their relationships through personalized challenges, conversation prompts, and discovery experiences.

What We Provide

• AI-Generated Content: Personalized relationship discovery experiences, challenges, and conversation starters tailored to your unique relationship dynamic
• Progress Tracking: Tools to monitor your relationship journey, celebrate milestones, and track personal growth
• Compatibility Analysis: Insights into relationship patterns, communication styles, and areas for growth
• Educational Resources: Access to relationship tips, best practices, and evidence-based guidance
• Customer Support: Technical assistance and guidance on using our platform effectively
• Community Features: Optional participation in anonymized research and community insights
• Data Security: Robust protection of your personal and relationship data
• Regular Updates: Continuous improvement of our AI algorithms and content library

What We Are Not

Important Disclaimer: Cheater Finder is not a therapeutic service, counseling platform, medical advice provider, or substitute for professional mental health care. We do not provide therapy, psychological treatment, relationship counseling, or crisis intervention services.

Our Service is designed for entertainment, relationship enhancement, and educational purposes only. We do not diagnose, treat, or cure any relationship problems, mental health conditions, or psychological disorders.

If you are experiencing serious relationship difficulties, mental health challenges, domestic violence, or crisis situations, please seek help from qualified professionals, contact local emergency services, or call appropriate crisis hotlines.

Service Availability and Modifications

We strive to provide continuous service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time, with or without notice, for maintenance, updates, or business reasons.

User Accounts and Eligibility Requirements

Eligibility Criteria

To create an account and use our Service, you must meet all of the following requirements:

• Age Requirement: Be at least 18 years of age or the age of majority in your jurisdiction, whichever is higher
• Legal Capacity: Have the legal capacity to enter into binding agreements under applicable law
• Accurate Information: Provide truthful, accurate, and complete information during registration and keep it updated
• Single Account: Maintain only one active account per person
• Compliance: Agree to comply with all applicable laws and regulations in your jurisdiction
• Relationship Status: Be in a romantic relationship or seeking to improve relationship skills

Account Registration and Security

Registration Process: You must complete our registration process by providing required information and verifying your email address. All information must be accurate and current.

Account Security: You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. You must notify us immediately of any unauthorized use of your account.

Account Responsibility: You are fully responsible for all activities that occur under your account, whether authorized by you or not. We are not liable for any loss or damage arising from unauthorized account access.

Account Verification and Monitoring

We reserve the right to verify account information, monitor account activity for compliance with these Terms, and take appropriate action against accounts that violate our policies.

We may request additional verification information if we suspect fraudulent activity, multiple accounts, or other violations of these Terms.

Acceptable Use Policy

Your use of our Service must comply with these acceptable use guidelines and all applicable laws and regulations:

Permitted Uses

• Personal Use: Use the Service for personal, non-commercial relationship enhancement and discovery
• Honest Engagement: Participate authentically and honestly in discovery experiences and challenges
• Respectful Interaction: Treat your partner, other users, and our support team with respect and courtesy
• Privacy Respect: Respect your partner's privacy, boundaries, and consent in all shared activities
• Constructive Feedback: Provide helpful feedback to improve our Service
• Legal Compliance: Follow all applicable local, state, national, and international laws

Prohibited Activities

You expressly agree not to engage in any of the following prohibited activities:

• Illegal Activities: Use the Service for any illegal, fraudulent, or unauthorized purpose
• Security Violations: Attempt to gain unauthorized access to our systems, other user accounts, or computer networks
• Account Sharing: Share your account credentials with unauthorized third parties or create multiple accounts
• Reverse Engineering: Reverse engineer, decompile, disassemble, or create derivative works of our Service
• Harmful Behavior: Use the Service to harass, abuse, stalk, threaten, or harm others
• False Information: Provide false, misleading, or deceptive information
• System Interference: Interfere with or disrupt the Service, servers, or networks
• Data Mining: Use automated tools to extract data from our platform without permission
• Commercial Use: Use the Service for commercial purposes without explicit written permission
• Spam and Abuse: Send spam, unsolicited communications, or engage in abusive behavior
• Malicious Software: Upload or transmit viruses, malware, or other harmful code

Content Standards

Any content you create, share, or submit through our Service must comply with our content standards and must not contain material that is illegal, harmful, threatening, abusive, defamatory, or otherwise objectionable.

Payment Terms and Billing

Pricing and Packages

Service Packages: Our Service is offered through various subscription packages and one-time purchases with different features, durations, and pricing tiers. All prices are clearly displayed on our website and include applicable taxes where required by law.

Price Changes: We reserve the right to modify our pricing at any time. Price changes for existing subscriptions will be communicated at least 30 days in advance and will take effect at your next billing cycle.

Currency and Taxes: Prices are displayed in Australian Dollars (AUD) unless otherwise specified. You are responsible for any applicable taxes, duties, or fees imposed by your jurisdiction.

Payment Processing and Security

Payment Methods: We accept major credit cards, debit cards, and other payment methods as displayed during checkout. Payments are processed securely through certified third-party payment providers.

Payment Security: We do not store complete payment card information on our servers. All payment processing is handled by PCI DSS compliant payment processors.

Authorization: By providing payment information, you authorize us to charge the specified amount for your selected package and any applicable taxes or fees.

Billing and Subscriptions

Recurring Billing: Subscription services are billed automatically on a recurring basis according to your selected billing cycle (monthly, quarterly, or annually).

Billing Date: Your billing date is determined by when you first subscribe to a paid service. Subsequent charges will occur on the same date of each billing period.

Failed Payments: If a payment fails, we will attempt to process it again. Continued payment failures may result in service suspension or account termination.

Refunds and Cancellations

Refund Policy: Due to the personalized and immediately accessible nature of our AI-driven experiences, all sales are generally final. However, we may provide refunds at our sole discretion in cases of technical issues, service failures, or other exceptional circumstances.

Cancellation Rights: You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of your current billing period.

Refund Requests: Refund requests must be submitted within 14 days of purchase and will be evaluated on a case-by-case basis.

Billing Disputes and Support

If you have questions about billing, believe there has been an error, or wish to dispute a charge, please contact our support team within 60 days of the charge. We will investigate all billing disputes promptly and fairly.

Intellectual Property Rights

Our Intellectual Property

Platform Ownership: The Service, including all content, features, functionality, software, algorithms, designs, text, graphics, logos, and trademarks, is owned by Cheater Finder and is protected by copyright, trademark, patent, and other intellectual property laws.

AI Technology: Our proprietary AI algorithms, machine learning models, and relationship discovery methodologies are valuable trade secrets and intellectual property of our company.

Content Library: All challenges, prompts, educational materials, and other content provided through our Service are original works or licensed content owned by us.

Limited License to Users

License Grant: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial use.

License Restrictions: You may not copy, modify, distribute, sell, lease, or create derivative works from our Service or any portion thereof without explicit written permission.

License Termination: This license automatically terminates if you violate these Terms or when your account is terminated for any reason.

User-Generated Content

Content Ownership: You retain ownership of any original content you create, submit, or share through the Service, including responses to prompts, personal insights, and feedback.

License to Us: By submitting content, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display your content solely for the purpose of providing and improving our Service.

Content Responsibility: You are solely responsible for the content you submit and warrant that you have all necessary rights to grant the above license.

Trademark and Brand Protection

The Cheater Finder name, logo, and all related trademarks are our exclusive property. You may not use our trademarks without explicit written permission.

Digital Millennium Copyright Act (DMCA)

We respect intellectual property rights and will respond to valid DMCA takedown notices. If you believe your copyrighted work has been infringed, please contact our designated copyright agent with the required information.

Privacy and Data Protection

Privacy Policy Integration: Your privacy is critically important to us. Our collection, use, and protection of personal information is governed by our comprehensive Privacy Policy, which is incorporated into these Terms by reference.

Data Collection and Use

Personal Data: We collect and process personal information as described in our Privacy Policy, including account information, relationship discovery data, and usage analytics.

Relationship Data: The intimate nature of relationship data requires special protection. We implement industry-leading security measures to protect your personal and relationship information.

AI Processing: Your data may be processed by our AI systems to provide personalized experiences, but this processing is always conducted with privacy and security as top priorities.

Data Security Commitment

Security Measures: We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols.

Access Controls: We maintain strict access controls and regularly audit who has access to personal data within our organization.

Your Data Rights

You have comprehensive rights regarding your personal data, including the right to access, correct, delete, and port your information. These rights are detailed in our Privacy Policy.

Data Retention and Deletion

We retain your data only as long as necessary to provide our Service and comply with legal obligations. You can request deletion of your data at any time, subject to certain legal and operational requirements.

Disclaimers and Limitations of Liability

Service Disclaimers

"As Is" Provision: The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

No Relationship Guarantees: We do not guarantee any specific relationship outcomes, improvements, or results from using our Service. Relationship success depends on many factors beyond our control.

AI Limitations: While our AI technology is sophisticated, it is not infallible. AI-generated content and recommendations should be considered suggestions rather than professional advice.

Service Availability: We do not warrant that the Service will be uninterrupted, error-free, or completely secure. Technical issues, maintenance, and updates may occasionally affect service availability.

Limitation of Liability

Liability Cap: To the maximum extent permitted by applicable law, our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

Excluded Damages: We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses.

Relationship Outcomes: We are not responsible for any relationship difficulties, breakups, conflicts, or other personal consequences that may arise from using our Service.

Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or government actions.

Indemnification

You agree to indemnify, defend, and hold harmless Cheater Finder, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

Termination and Account Closure

Termination by You

Voluntary Termination: You may terminate your account at any time by using the account deletion feature in your settings, contacting our support team, or following the account closure process outlined in our help documentation.

Cancellation Process: When you terminate your account, you will retain access to paid services until the end of your current billing period, after which your account will be permanently closed.

Data Deletion: Upon account termination, we will delete your personal data in accordance with our Privacy Policy and data retention policies, except where retention is required by law.

Termination by Us

Violation-Based Termination: We may terminate or suspend your account immediately, without prior notice, if you violate these Terms, engage in prohibited activities, or pose a risk to other users or our Service.

Business Reasons: We reserve the right to terminate accounts for legitimate business reasons, including but not limited to service discontinuation, with appropriate notice when possible.

Investigation Period: We may temporarily suspend accounts during investigation of potential violations while maintaining due process and fairness.

Effects of Termination

Access Cessation: Upon termination, your right to access and use the Service ceases immediately, and you must stop all use of our platform.

Data Handling: We will handle your data according to our Privacy Policy and applicable legal requirements following account termination.

Survival of Terms: Certain provisions of these Terms will survive termination, including intellectual property rights, disclaimers, and limitations of liability.

Account Reactivation

Terminated accounts may be eligible for reactivation at our sole discretion, depending on the reason for termination and compliance with our policies.

Dispute Resolution and Governing Law

Governing Law and Jurisdiction

Australian Law: These Terms and your use of the Service are governed by the laws of New South Wales, Australia, without regard to conflict of law principles.

Jurisdiction: Any legal disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

Dispute Resolution Process

Informal Resolution: Before initiating formal legal proceedings, we encourage you to contact us directly to resolve any disputes informally. Many issues can be resolved quickly through direct communication.

Mediation: If informal resolution is unsuccessful, we agree to participate in good faith mediation before pursuing litigation.

Arbitration: For disputes that cannot be resolved through mediation, both parties agree to binding arbitration under the rules of the Australian Centre for International Commercial Arbitration.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Limitation Period

Any claim or cause of action arising from or related to these Terms or the Service must be filed within one year after the claim or cause of action arose, or it will be forever barred.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and Cheater Finder regarding your use of the Service.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

Assignment

We may assign our rights and obligations under these Terms to any party at any time without notice to you. You may not assign your rights under these Terms without our prior written consent.

Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

Updates and Modifications

We reserve the right to update, modify, or replace these Terms at any time. Material changes will be communicated through appropriate channels, and continued use of the Service constitutes acceptance of modified Terms.

Language and Translation

These Terms are written in English. Any translations are provided for convenience only, and the English version shall prevail in case of any discrepancies.

Contact Information

If you have any questions about these Terms of Service, need clarification on any provisions, or wish to report violations, please contact us through any of the following methods:

Response Time: We will respond to legal and terms-related inquiries within 5 business days. For urgent matters, please call our phone number for immediate assistance.

Business Hours: Our support team is available Monday through Friday, 9:00 AM to 5:00 PM AEST, with emergency support available outside these hours for critical issues.