Introduction

At Cheater Finder, we understand that privacy is fundamental to building trust, especially when it comes to intimate relationship data. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our AI-driven relationship discovery platform.

We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy applies to all information collected through our website, services, and any related applications.

By using our services, you consent to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

This Privacy Policy is designed to help you understand what information we collect, why we collect it, and what we do with it. We've tried to keep it as simple as possible, but if you're not familiar with terms like cookies, IP addresses, pixel tags, and browsers, then read about these key terms first.

Information We Collect

Personal Information

We may collect the following types of personal information when you use our services:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, profile preferences, and account settings
• Payment Information: Credit card details, billing address, and transaction history (processed securely through third-party providers)
• Communication Data: Messages you send to us, feedback, survey responses, and customer support interactions
• Identity Verification: Information used to verify your identity when required
• Demographic Information: Age, gender, relationship status, and other optional profile information

Relationship Discovery Data

As part of our core service, we collect and process:

• Response Data: Your answers to discovery prompts, challenges, and conversation starters
• Interaction Patterns: How you engage with different types of content and challenges
• Progress Information: Completion rates, milestone achievements, and journey progression
• Preference Settings: Your customization choices, notification preferences, and content filters
• Relationship Insights: Compatibility scores, communication patterns, and personalized recommendations
• Partner Data: Information about your partner when they participate in shared experiences
• Session Data: Duration, frequency, and timing of your platform usage

Technical Information

We automatically collect certain technical information when you use our platform:

• Device Information: Device type, operating system, browser type and version, screen resolution
• Usage Analytics: Pages visited, features used, time spent on platform, click patterns
• Network Information: IP address, internet service provider, general geographic location
• Performance Data: Loading times, error reports, and system performance metrics
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies
• Referral Information: How you found our platform and which websites referred you to us

Third-Party Information

We may receive information about you from third-party sources:

• Social Media: If you connect social media accounts to our platform
• Partners and Affiliates: Information from business partners who refer you to our services
• Public Sources: Publicly available information that helps us provide better services
• Analytics Providers: Aggregated data from analytics and marketing services

How We Use Your Information

We use your information for the following purposes, always with your privacy and security as our top priority:

Service Delivery and Personalization

• Core Platform Functions: Providing personalized relationship discovery experiences tailored to your unique dynamic
• AI Customization: Training our algorithms to generate increasingly relevant content and recommendations
• Progress Tracking: Monitoring your journey progress and celebrating meaningful milestones
• Partner Coordination: Facilitating shared experiences and synchronized challenges between partners
• Content Curation: Selecting and presenting the most relevant challenges and conversation prompts
• Experience Optimization: Adjusting difficulty levels and pacing based on your engagement patterns

Platform Improvement and Development

• Usage Analysis: Understanding how users interact with our platform to identify improvement opportunities
• Feature Development: Creating new features and experiences based on user needs and feedback
• Quality Assurance: Testing and refining our AI algorithms to ensure accurate and helpful recommendations
• Performance Optimization: Improving platform speed, reliability, and user experience
• Research and Development: Conducting anonymized research to advance relationship discovery methodologies

Communication and Support

• Customer Service: Providing technical support, answering questions, and resolving issues
• Platform Updates: Notifying you about new features, improvements, and important changes
• Educational Content: Sharing relationship insights, tips, and best practices
• Marketing Communications: Sending promotional content and special offers (with your explicit consent)
• Community Building: Facilitating connections with other users when appropriate and consented

Legal and Security Purposes

• Fraud Prevention: Detecting and preventing fraudulent activities and unauthorized access
• Legal Compliance: Meeting legal obligations and responding to lawful requests from authorities
• Terms Enforcement: Ensuring compliance with our Terms of Service and community guidelines
• Security Monitoring: Protecting our platform and users from security threats and vulnerabilities

Data Protection and Security

We implement comprehensive security measures to protect your personal information, recognizing the sensitive nature of relationship data:

Encryption and Data Security

End-to-End Encryption: All sensitive relationship data is encrypted using industry-standard AES-256 encryption both in transit and at rest. Your intimate conversations and discoveries are protected with the same level of security used by financial institutions.

Secure Data Transmission: All data transmitted between your device and our servers uses TLS 1.3 encryption, ensuring that your information cannot be intercepted during transmission.

Database Security: Our databases are encrypted, regularly backed up, and stored in secure, geographically distributed data centers with multiple layers of physical and digital security.

Access Controls and Authentication

Multi-Factor Authentication: We require strong authentication methods to access your account and offer optional two-factor authentication for enhanced security.

Role-Based Access: Our employees have access only to the information necessary for their specific job functions, and all access is logged and monitored.

Regular Access Reviews: We conduct quarterly reviews of all system access permissions and immediately revoke access for former employees.

Data Minimization and Retention

Collection Limitation: We collect only the information necessary to provide our services and enhance your experience. We do not collect unnecessary personal data.

Retention Policies: We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Inactive accounts are automatically purged after 24 months.

Secure Deletion: When data is deleted, it is permanently removed from our systems using secure deletion methods that prevent recovery.

Security Monitoring and Incident Response

24/7 Monitoring: Our security team monitors our systems around the clock for potential threats, unauthorized access attempts, and unusual activity patterns.

Incident Response Plan: We have a comprehensive incident response plan that ensures rapid detection, containment, and resolution of any security issues.

Regular Security Audits: We conduct quarterly security assessments and annual third-party security audits to identify and address potential vulnerabilities.

Vulnerability Management: We maintain an active vulnerability management program, applying security patches and updates promptly.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited and carefully controlled circumstances:

Service Providers and Business Partners

Essential Service Providers: We work with trusted third-party companies that help us operate our platform, such as cloud hosting providers, payment processors, email services, and customer support platforms. These providers are bound by strict confidentiality agreements and are prohibited from using your data for any purpose other than providing services to us.

Analytics and Performance: We use analytics services to understand how our platform is used and to improve performance. These services receive only aggregated, anonymized data that cannot be used to identify individual users.

Payment Processing: Payment information is processed by certified payment service providers who comply with PCI DSS standards. We do not store complete payment card information on our servers.

Legal Requirements and Protection

Legal Compliance: We may disclose information if required by law, court order, subpoena, or government regulation. We will notify you of such requests unless prohibited by law.

Safety and Security: We may share information if we believe disclosure is necessary to protect the rights, property, or safety of our users, our company, or the public.

Fraud Prevention: We may share information with fraud prevention services to protect against fraudulent transactions and account abuse.

Business Transfers

Corporate Transactions: In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of the transaction. We will provide notice and ensure that the acquiring party agrees to protect your data according to this Privacy Policy.

Consent-Based Sharing

Explicit Consent: We may share your information with third parties when you provide explicit consent for specific purposes, such as participating in research studies or connecting with relationship professionals.

Partner Sharing: When you engage in shared experiences with your partner, certain information may be shared between your accounts to facilitate the experience.

Your Rights and Choices

You have comprehensive rights regarding your personal information. We are committed to making these rights easy to exercise:

Access and Transparency Rights

Right to Access: You can request a complete copy of all personal data we hold about you, including relationship discovery data, usage patterns, and any insights generated by our AI systems.

Data Portability: You can receive your data in a structured, commonly used, machine-readable format that allows you to transfer it to another service provider.

Transparency Reports: You can request detailed information about how your data has been used, who it has been shared with, and what automated decisions have been made about you.

Control and Correction Rights

Right to Rectification: You can update, correct, or modify your personal information at any time through your account settings or by contacting our support team.

Account Management: You have full control over your account settings, privacy preferences, and communication choices.

Data Accuracy: We provide tools to help you keep your information accurate and up-to-date, and we will correct any inaccuracies promptly upon notification.

Deletion and Restriction Rights

Right to Erasure: You can request complete deletion of your personal data at any time. We will permanently remove your information from our systems within 30 days, except where retention is required by law.

Right to Restriction: You can request that we limit how we process your data in certain circumstances, such as while we verify the accuracy of disputed information.

Selective Deletion: You can choose to delete specific types of data while maintaining your account, such as removing old conversation history while keeping your preferences.

Communication and Marketing Rights

Opt-Out Rights: You can opt out of promotional communications at any time by clicking unsubscribe links in emails, adjusting your account preferences, or contacting us directly.

Communication Preferences: You can customize which types of communications you receive, including service updates, educational content, and promotional offers.

Do Not Track: We respect browser "Do Not Track" signals and provide options to limit tracking and analytics.

Automated Decision-Making Rights

AI Transparency: You have the right to understand how our AI systems make recommendations and personalization decisions about your relationship discovery experience.

Human Review: You can request human review of any automated decisions that significantly affect your use of our platform.

Algorithm Explanation: We provide clear explanations of how our matching and recommendation algorithms work and what factors influence their decisions.

International Data Transfers

As a global platform serving couples worldwide, we may transfer your personal information across international borders. We ensure all international transfers meet the highest privacy and security standards:

Transfer Safeguards

Adequacy Decisions: We primarily transfer data to countries that have been deemed to provide adequate protection by relevant privacy authorities.

Standard Contractual Clauses: When transferring data to countries without adequacy decisions, we use Standard Contractual Clauses approved by privacy regulators to ensure appropriate safeguards.

Certification Programs: Our service providers participate in recognized certification programs that demonstrate compliance with international privacy standards.

Data Localization

Regional Storage: Where possible and required by law, we store data in the same region where it was collected to minimize international transfers.

Local Processing: We use regional data processing centers to ensure faster service delivery and compliance with local data residency requirements.

Children's Privacy

Our service is designed for adults in romantic relationships and is not intended for use by individuals under 18 years of age:

Age Restrictions

Minimum Age Requirement: Users must be at least 18 years old to create an account and use our services. We do not knowingly collect personal information from individuals under 18.

Age Verification: We implement age verification measures during account creation and may request additional verification if we suspect a user may be under 18.

Parental Rights: If we become aware that we have collected personal information from someone under 18, we will delete that information immediately and terminate the account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors:

Notification Process

Advance Notice: We will provide at least 30 days' notice before any material changes to this policy take effect.

Multiple Channels: We will notify you of changes through email, in-app notifications, and prominent notices on our website.

Change Summary: We will provide a clear summary of what has changed and how it affects you.

Your Options

Review Period: You will have time to review changes and decide whether to continue using our services under the new terms.

Opt-Out Rights: If you disagree with material changes, you can delete your account and data before the changes take effect.

Version History: We maintain a history of previous policy versions for your reference.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your privacy rights, please contact us through any of the following methods:

Response Time: We will respond to privacy-related inquiries within 30 days of receipt. For urgent privacy concerns, please call our phone number for immediate assistance.

Privacy Request Portal: For your convenience, you can also submit privacy requests through your account settings, where you can access, download, or delete your data with just a few clicks.